Statewide Child and Family Related Resources

Help locating the right information and services: 211 Maine

2-1-1 Maine connects Maine callers to health and human services available in their communities. Services include:

  • Basic needs - food, clothing, shelter
  • Counseling
  • Crisis intervention
  • Child development
  • Children's health and insurance
  • Childcare
  • Disability services
  • Emergency shelter
  • Parenting
  • Maternal/child health services
  • Suicide prevention
  • Substance abuse education programs
  • Transportation

Contact a resource specialist by dialing 2-1-1 or texting your zip code to 898-211. 

Additional ways to contact:
Email: info@211maine.org 
TYY: 2-1-1

Parent Education Programs

Parent education programs help parents understand children's development and needs while dealing with the stress of divorce or separation. More information can be found on the Parent Education Programs page. 

Kennebec Valley Community Action Program (KVCAP) – Kennebec and Somerset Counties (statewide remote services are also available).
Kids First Center– Cumberland, Franklin, Sagadahoc, and York Counties (statewide remote services are also available).
ParentWorks – Knox and Lincoln Counties (statewide remote services are also available).

Supervised Visitation Centers*

Aroostook Mental Health Center (AMHC) – Aroostook County
Families and Children Together – Penobscot and Piscataquis Counties
Franklin County Children's Task Force – Franklin County 
Healthy Kids – Cumberland, Knox, Rockland, and Sagadahoc Counties 
Home Counselors, Inc. – Androscoggin, Cumberland, Franklin, Kennebec, Knox, Lincoln, Oxford, Sagadahoc, Somerset, Waldo, and York Counties
Home to Home – Sagadahoc County 
Kennebec Behavioral Health – Kennebec County
Maine Supervised Visitation Center - Cumberland County 
Penquis Safe Havens Center – Piscataquis County
Please note: Remote visitation services and neutral child drop-off and pick-up programs may be available. Please contact individual programs for availability.

Reunification and Facilitated Parent Visitation at the Children's Museum & Theatre of Maine
Located in Cumberland County, the Children’s Museum & Theatre has partnered with Home Counselors, Inc. to provide free admission and facilitated parent visitation to parents going through reunification or who otherwise need supervised visitation services. Contact the Children’s Museum & Theatre for more information.

*Please note that this is not a complete list. 

Community-Based Family Mediation

Community-based family mediation can help parties who need mediation services in addition to those provided by the court as part of an ongoing case, or who would like to try and solve disagreements with mediation to avoid returning to court.

Family and Community Mediation – Cumberland County (statewide remote services also available).

For more information on the mediation services provided by the court as part of an ongoing case, please see information on mediation in Family Matters cases on our website here.

Domestic Violence

24-Hour Statewide Helpline: 1-866-834-HELP (4357)

For resources for domestic violence victims in Maine, please visit the Maine Coalition to End Domestic Violence.

Immigrant Resource Center of Maine 
(207) 753-0061

Sexual Assault

24-Hour Statewide Support Line: 1-800-871-7741

For resources for sexual assault victims in Maine, please visit the Maine Coalition Against Sexual Assault.

Tribal Domestic Violence and Sexual Assault Resources

Wabanaki Women's Coalition – (207) 763-3478
Aroostook Band of Micmacs, Domestic & Sexual Violence Advocacy Center – (207) 551-3639
Houlton Band of Maliseets, Domestic & Sexual Violence Advocacy Center – (207) 214-1917
Passamaquoddy Peaceful Relations – 1-877-853-2613
Penobscot Indian Nation, Domestic & Sexual Violence Advocacy Center (207) 631-4886 

Children's Advocacy Centers

A Children's Advocacy Center (CAC) is a facility in which professionals from many disciplines come together to conduct interviews of children alleged to have been sexually assaulted. Professionals involved may include staff from the Department of Health and Human Services, law enforcement officials, medical providers, and victim advocates. These professionals work as a team to decide the treatment, investigation, and prosecution of child sexual assault cases. 

More information on Maine's CACs may be found at: Maine Network of Children's Advocacy Centers. 

Hotlines and Resources

Alcoholics Anonymous 
24-hour Hotline: 1-800-737-6237

Housing Services (referrals to shelters and other resources)

Maine Crisis Line (MCL) (the state's crisis telephone response service for individuals or families experiencing a behavioral health crisis or having thoughts of suicide and/or self-harm)
1-888-568-1112 (Voice) or 711 (Maine Relay)

Narcotics Anonymous 
1-833-436-6166

Office of Child and Family Services/Child Welfare (to report abuse or neglect of children)
1-800-452-1999 (Voice) or 711 (Maine Relay)

Adult Protective Services (to report danger, abuse, neglect, or exploitation of incapacitated or dependent adults)
1-800-624-8404 (Voice) or 711 (Maine Relay)

988 Suicide & Crisis Lifeline (formerly called the National Suicide Prevention Lifeline)
Call or text 988 or chat 988lifeline.org

Additional hotlines and crisis numbers can be found at: www.maine.gov/dhhs/about/contact/hotlines